New Patient Paperwork
DC4K Dental Plans
– In-House Insurance Plans
o Preventative Plan (Semi-Annual Routine Care)
o Ortho Plan (Quarterly Routine Care for Patients in Braces)
Insurance Filing
We file all insurance claims electronically to the insurance carrier on the day of the visit. In some instances, the insurance carrier will not allow what is called “an assignment of benefits”, which means that payment for services will be sent to the subscriber (Patient) and not the provider (Dentist). For these situations, we ask that services are paid-in-full at the time of the visit and within 10-14 days the payment should reach the family directly from Insurance. For plans that do accept an assignment of benefits, which is the majority, we ask that only the patient-portion of the balance be paid at the time services are performed.
Billing
Payment for services is due at the time services are rendered. For those with dental insurance, the payment required will be the estimated patient portion after accounting for the anticipated payment from the insurance plan. Once we receive the explanation of benefits back from insurance, if there is any additional patient portion, we send a billing statement that is due upon receipt. In some instances, insurance pays more than we anticipated, and we gladly mail refund checks to the families for amounts over $20. In cases when the family has an appointment soon or the credit is small, we hold the credit on the account for the next visit. Cash and check payers (no insurance) receive a 10% discount off services. We encourage our uninsured families to consider our In-house plans that are a great value for our families, especially with multiple children discounts available.
Payment Options
– Cash / Personal Check
– Visa / Mastercard / American Express / Discover
– Health Savings Account (HSA Card)
– Care Credit (6 months no interest financing)
